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Experian Careers Job Search

Systems Implementation Team Lead

Customer Service
197986 Requisition #

We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making.


We also help people to check their credit report and credit score, and protect against identity theft. In 2018, for the fifth consecutive year, Experian has been named to Forbes Magazine’s Top 100 list of the “World’s Most Innovative Companies.”

We employ approximately 17,000 people in 38 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.

At Experian, we are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.


Experian is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.


We are searching for Systems Implementation Team Lead who will lead and implement new client systems as designed by the business support and business analyst teams.


As a Systems Implementation Team Lead you will join a team of implementation consultants implementing software solutions around different platforms across the business.



  • Lead the team and support more junior member of team
  • Software Installation, Configuration, Testing and Support
  • Solution documentation/configuration management
  • Continual Process Improvements
  • Full Risk, Assumptions, Issues and Dependencies (RAID) Management
  • Service Transition Management
  • Manage resource supply issues and requirements of the team
  • Responsible for ensuring a consistent high level of service and production systems, meeting availability targets
  • Rollout of patching and upgrades and lead in the planning of these activities
  • Identification and implementation of technical service improvements
  • Responsible for effective resolution of third line technical incidents and problems
  • Present technical knowledge in areas of specialisation to internal and external forums


  • 5+ years related experience of the full end to end delivery process and advanced technical expertise
  • Experience of implementing several solutions end-to-end
  • Experience of implementing solutions to both hosted and software-sale environments
  • Highly-skilled in some other technology domains (e.g. Operating Systems, Databases, Hypervisors and VDI)
  • Experience of leading implementation projects that comprise an element of complexity or client sensitivity
  • Experience of supporting multi-tenanted bespoke solutions for external clients
  • Experience of driving technological improvements on existing systems utilising new technologies
  • Demonstrated the ability to take ownership, manage and resolve a variety of technical queries and incidents
  • Understanding of RDBMS and SQL (eg.  Oracle, SQL server) is essential
  • Understanding of operating systems (Windows server/Linux/TSO) with in depth knowledge of at least one of these in conjunction with application management on the platform is essential
  • Understanding of web servers (IIS/Apache Tomcat/WebSphere/JBOSS) or mainframe  batch/TP systems in a commercial environment is essential
  • Knowledge and understanding of ITIL processes and methodology
  • Scripting or programming experience
  • Excellent communication skills with the ability to work well within geographically dispersed teams

We offer:

  • Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & books
  • Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & books
  • Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time
  • Social benefit package - life insurance, food vouchers, additional health insurance, corporate discounts, Multisport card, and a Share options scheme
  • Work-life balance - 25 days paid vacation and 3 additional paid days for participation in Social responsibility events
  • Opportunity for Flexible working hours and Home Office


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