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Role Summary
 
The role sits within our Decision Analytics business, one of our four Global Business Lines.
 
Experian Decision Analytics helps client achieve and sustain significant growth. We do this by enabling clients to make analytics-based customer decisions that support their strategic goals. As experts in uniting business understanding with consumer and business information, analytics and strategy execution, we empower clients to optimize customer value and actively manage it over time. This role therefore has clear accountability for creating measurable value within our client organizations.
 
Job Purpose
 
In the Professional Services Organization within Experian, the consultant is going to implement lasting business change for our clients to help them realize opportunities and growth. The project portfolio includes projects form large, multi-year multi $m programmes to smaller discrete projects for Tier 2 & 3 clients. The consultant will be critical in building effective implementation environment with these clients, supporting the growth in new business, and defining the delivered solutions to these clients.
 
 
Key Responsibilities
 
  • Business requirement gathering and at the same time, solving complex business problems into simplified workable solutions in the manner of; 1) Requirement gathering & Analysis, 2) Solution designing into functional specification, 3) support or lead the build/test team.
  • Supporting to build relationships with existing or prospective clients, to facilitate effective ongoing sales and delivery activities
  • Working sometime with very tight schedule or deadline so time management skill is essential
  • Understanding financial sector industry trends and market specific trend as well in order to guide clients into the right direction with clear value proposition
  • Adhering to consultation practices and process strictly to derive the immediate values to clients
  • Demonstrating a sharp focus with extra miles to hit the high quality the team can be proud of
  • Running multiple projects whenever possible to accelerate fiscal values together with the team
  • Understanding Experian product’s functional components and feasibility in order to deliver functional requirement for Experian solution implementation
  • Travelling across South East Asia if project happens in SEA countries
Skills & Experience
  • Has up to 5 or more years’ experience in either a banking or professional consulting services environment
  • Possess solid knowledge of retail banking processes, to enable them to be able to converse with clients in their own term
  • Will have spent time within a consultancy or professional services environment
  • Possess a combination of consultation and solution delivery experience.
 
 
 Qualifications
    • Can form effective relationships with clients from analyst to head level of department within our client organizations
    • Has extensive experience in the banking industry
    • Can identify and discuss banking processes with the client in their own terms, and be perceived by the client as a trusted advisor
    • Can generate demand within client organizations; either through proactive/reactive consultation activities, or identifying opportunities within project deliveries
    • Can work with sales teams to convert opportunities into sales
    • Has extensive consultative experience in:
    • Identifying business needs, translating into functional needs, and constantly seeking opportunities for improvement
    • Leading/supporting the project team to ensure banking processes and software solutions achieve a quality outcome
    • Overseeing the delivery process to ensure that client business goals are met through lasting change.
    • Lead or support clients in transforming their business practices with seniors

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