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Customer Service
189448 Requisition #
Thanks for your interest in the Solutions Consultant position. Unfortunately this position has been closed but you can search our 608 open jobs by clicking here.
Skills & Experience
  • Has up to 5 or more years’ experience in either a banking or professional consulting services environment
  • Possess solid knowledge of retail banking processes, to enable them to be able to converse with clients in their own term
  • Will have spent time within a consultancy or professional services environment
  • Possess a combination of consultation and solution delivery experience.
    • Can form effective relationships with clients from analyst to head level of department within our client organizations
    • Has extensive experience in the banking industry
    • Can identify and discuss banking processes with the client in their own terms, and be perceived by the client as a trusted advisor
    • Can generate demand within client organizations; either through proactive/reactive consultation activities, or identifying opportunities within project deliveries
    • Can work with sales teams to convert opportunities into sales
    • Has extensive consultative experience in:
    • Identifying business needs, translating into functional needs, and constantly seeking opportunities for improvement
    • Leading/supporting the project team to ensure banking processes and software solutions achieve a quality outcome
    • Overseeing the delivery process to ensure that client business goals are met through lasting change.
    • Lead or support clients in transforming their business practices with seniors

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