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Solutions Delivery Analyst

Customer Service
19334 Requisition #
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We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. We also help people to check their credit report and credit score, and protect against identity theft.

In 2018, for a fifth consecutive year, Experian has been named to Forbes Magazine’s Top 100 list of the “World’s Most Innovative Companies.”

We employ approximately 17,000 people in 37 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.

At Experian, we are committed to building an inclusive culture and creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process. 


As a Solutions Delivery Analyst, you will join our growing team of Solution Delivery Experts to develop professionally in the expanding field of software system implementation.

From fraud management to client acquisition solutions, our software delivery experts configure, test and implement the full spectrum of products and services we offer worldwide to our clients in the financial, banking, telecom sectors (and that’s only to name a few).

• Configure and parametrize Experian software according pre-defined specifications
• Perform unit testing of configured components
• Works with customers to understand requirements
• Formulate business requirements for customer solutions
• Independently configure and, where appropriate, supervise others in the configuration of Experian DA software according to specifications
• Test software against specification to ensure the product operates as specified, and amend where appropriate. Ensure quality and accuracy of own work and the work of Analysts on the project.
• Identify potential problems in the end to end process and take ownership for the resolution including escalation and follow-up after analysis and execution of well-defined tests
• Follow software delivery lifecycle process and input into the accurate assessment of the work that needs to be undertaken to define and maintain a project plan.
• Follow EDA documented procedures, including creation and responsibility for production of project documentation and contribute to the preparation of regular project status reports to both internal and external parties
• Proactively identify potential risks in achieving project timescales, taking pro-active action to minimize risk

• University degree or equivalent standard with a high numeric and/or IT content
• A minimum of 2 years related experience
• Significant experience of software solution design and configuration
• Knowledge and/or experience with XML; SQL and Java;
• Ability to assist clients in implementing and testing new solutions
• Understanding the software delivery lifecycle
• Strong problem solving and analytical skills
• Good verbal and written communication skills
• Fluency in spoken and written English

We offer:
  • Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & books
  • Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time
  • Social benefit package - life insurance, food vouchers, additional health insurance, corporate discounts, Multisport card, and a Share options scheme
  • Work-life balance - 25 days paid vacation and 3 additional paid days for participation in Social responsibility events
  • Opportunity for Flexible working hours and Home Office

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