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Experian Consumer Services – Careers That Define “What’s the Next Big (Data) Thing” for Consumers?

What could be more exciting – personally and professionally – than being part of a “disruptive” business? Consider taking your career to the next level by joining the Leader that continues to disrupt the competition. As the “disruptor” and market leader we pride ourselves on building new markets, leading the pack through continuous evolution and innovation. It’s a position Experian Consumer Services has enjoyed for more than a decade and we’re always looking for the talent that can help expand that lead.

When you’re the leader, it’s always urgent, important and market-changing. We think that defines the true “disruptive” business. Join us and create some chaos for the competition.

We are looking for a Senior System Engineer to join a global team that is comprised of Windows engineers and administrators for a 24x7 e-commerce environment. The Senior System Engineer role will support a variety of technologies including: Microsoft based web systems, Microsoft Office365, VMWare/VDI, AWS platforms, active directory, security operations, application deployments, server engineering/implementation, and server administration. As projects are assigned the person will document requirements, present options for resolution, and implement services as design. The Senior System Engineer may be assigned to infrastructure, application, InfoSec, or business projects.

Responsibilities:

  • Deploy new server environments running Windows platforms, following documented standards and practices. Implement applications and services as needed to support the business.
  • Administer Infrastructure related tools such as Office365 Email Admin, OKTA, Qualys, Slack, Jira, Confluence, SCCM, F5 Load Balancers, Backups, Trend Micro, Active Directory and GPO Mgmt, etc.
  • Drive migration of internal platforms from data center hosted to cloud hosted (AWS or SaaS capabilities); leverage DevOps automation concepts along the way.
  • Manage security related initiatives (PCI/HIPPA) and implement solutions for all audit findings
  • Perform the role of “technical lead” for major business/software/infrastructure related projects; implement best in class infrastructure solutions for HA/DR.
  • Perform capacity planning, system health monitoring and provide recommendations to enhance performance.
  • Diagnosis and resolve advanced system performance, communication, and throughput problems. 
  • Engineer, develop, and implement various Enterprise Level Solutions running on Windows & RHEL platforms
  • Implement self-service and automation capabilities for new server deployments using orchestration tools
  • Responsible for level 3 on-call escalation (including after hours) and performs troubleshooting for all critical situation events.
  • Interviews end users to understand current performance issues and future demands to make recommendations for infrastructure enhancements
  • Documents technical design requirements and provides feedback to project team; including Visio designs, application flows, and configuration information.
  • Monitor infrastructure incident queue requests and complete tickets within pre-defined SLAs.
  • Work on problems of diverse scope and will create clearly documented recommendations to achieve resolution.
  • Mentors and cross trains other system administrators and engineers within system operations
  • Candidate must have a minimum of 5 years hand’s on experience in a server administration role
  • Prefer Bachelor Degree in Computer Science or related field
  • Exposure to system design technologies desired.
  • History of working in an e-commerce and fast paced environment
  • Strong Understanding of Windows server platforms
  • Understanding of Linux platforms (Amazon Linux & RHEL is a plus) 
  • Strong knowledge of e-commerce technology using .NET / LAMP stacks 
  • Strong Active Directory skills (Multi Forest and Domains), including GPO experience
  • Strong understanding of server imaging and build practices, using SCCM and VMWare
  • Good knowledge of server virtualization platforms
  • Good knowledge of load balancing using F5 Big IP
  • Good leadership & analytical skills
  • Strong oral and written communication skills
  • Strong inter-personal and customer service skills
  • Strong organizational skills, ability to self-lead through major projects

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