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Senior Software Implementation Specialist

Customer Service
192776 Requisition #
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We are the leading global information services company, providing data and analytical tools to our clients around the world. We help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. We also help people to check their credit report and credit score, and protect against identity theft.

In 2018, for a fifth consecutive year, Experian has been named to Forbes Magazine’s Top 100 list of the “World’s Most Innovative Companies.”

We employ approximately 17,000 people in 37 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.

At Experian, we are committed to building an inclusive culture and creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process. 

As a Senior Software Implementation Specialist, you will have the opportunity to apply your knowledge and expertise as a member of our growing Software Delivery Hub in Sofia. 

From client acquisition solutions to fraud management and collections, our software delivery experts configure, test and implement the full spectrum of products and services we offer worldwide to our clients in the financial, banking, telecom sectors (and that’s only to name a few). 

• Lead software solution configuration activities 
• Perform complex configuration and unit testing tasks
• Produce client specifications and contribute to the system design 
• Cooperate with project manager in planning and organizing project workload
• Distribute tasks and act as mentor to junior delivery analyst 
• Identify potential project risks and proactively act to mitigate them
• Participate in workshops with clients to gather solutions requirements

• University degree or equivalent standard with a high-numeric, IT or business content 
• 5+ years related experience in software solution design and configuration
• Significant experience with software configuration tools
• Good knowledge of XML, SQL and Java; 
• Excellent problem solving, analytical and presentation skills
• Fluency in spoken and written English

We offer:
  • Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & books
  • Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time
  • Social benefit package - life insurance, food vouchers, additional health insurance, corporate discounts, Multisport card, and a Share options scheme
  • Work-life balance - 25 days paid vacation and 3 additional paid days for participation in Social responsibility events
  • Opportunity for Flexible working hours and Home Office


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