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Senior Developer - Sales Force

Information Technology & Systems
195514 Requisition #
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4.   Required Knowledge / Skills / Experience:




Bachelor’s degree, preferably Computer Science-related.




  • Analytical and problem-solving skills

  • Knowledge of Salesforce.com

  • Extensive knowledge of CRM industry standards and best practices

  • Strong PC skills (including Microsoft Office applications)

  • Team player with abilities to work in complex cross-functional and geographically diverse teams

  • Self-starter able to work proactively and with minimal supervision




    • 5+ years of progressive IT professional experience

    • 3+ years experience providing customer support in a technical environment

    • At least 2 years of admin and developer experience on Salesforce.com platform

    • Salesforce developer certification preferred

    • Proficiency with Salesforce.com development including custom objects, Apex Classes, Triggers, VisualForce pages, SOQL

    • Experience with technologies that work with Salesforce, Java Script, JQuery, Wev Services, REST AP preferred

    • Good understanding of data structures, data modeling, database schema required

    • Experience in promoting code from sandboxes to production environment, address related to functionality, integration etc.

    • Experience with Agile/Scrum development methodology





  • ITIL qualification/ exposure

  • Global implementation experience with a CRM project

  • Process mapping expertise for ‘As Is’ and “To Be’ process designs

  • Prior experience with integrated applications such as ERP, Data Warehouse

  • Experience working for a global company, effectively dealing with multiple countries and cultures



    5.  Role Dimensions:


  • Support users in multiple countries with different cultural and business environments.

  • Maintain a flexible approach to working arrangements across different time zones and a ‘follow the sun’ support process.

  • Work within different cultural and multi-lingual environments.

  • Be available to work weekend and off hours at short notice.

  • Possess strong strategic process and procedure methodology with attention to maintaining robust audit controls.

  • Potential for international travel.


6.  Competencies


  • Customer Focus

  • Continuous Improvement

  • Information Monitoring

  • Managing Work

  • Building Strategic Work Relationships

  • Collaboration

  • Driving for Results

  • Quality Orientation






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