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Business Executive - Credit Services

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Sales & Business Development
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181988 Requisition #
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We need an individual who possess strong sales skill set and have the ability to identify, develop, and initiate business opportunities to increase Bureau’s market share and strategic positioning and customer fulfillment with professionalism, integrity and service excellence.


1.       BROAD FUNCTIONS

 

·         Achieve or exceed monthly bureau sales targets and business objectives.

 

·         Build a commercially viable relationship with DP Bureau partners/customers.

 

·         Identify, initiate and develop business opportunities.

 

·         Attend to customers’ enquiries and feedback in a professional manner.

 

·         Deliver services to business partners/customers with professionalism, integrity and service excellence.

 

·         Drive Corporate activities in achieving targets

 

2.       SCOPE OF RESPONSIBILITIES

 

·         Maintain thorough knowledge of company’s products/services.

 

·         Actively promote and grow our customer base that uses DP Bureau’s core services which may include one or more types: Incorporation, BizFILE, License Applications, Trademark/GST registrations, Corporate Secretarial, Registered Office, Nominee Director Service, Employment Pass Applications and Accounting/Tax/Audit/Payroll. Actively conduct telemarketing/ telesales activities, conduct face-to-face sales presentations (where necessary), provide quotations, and explain services, answer business partners / customers’ queries and follow-up to close the deals.

 

·         Achieve monthly sales targets for assigned service to promote. After-sales follow-through on all required documentations, co-ordination with internal cross functional teams. Prepare daily or weekly sales report for analysis.

 

·         Conceptualize, recommend and implement initiatives/services that assist customer/ partners’ business activities.

 

·         Assist in identifying viable business opportunities that will generate revenue for DP Bureau. Identifies products improvements or new products by remaining current industry trends, business activities, and competitors.

 

·         Explore strategic partnerships with other organizations/associations to jointly serve the SME market.

 

 

·         Respond promptly to business partners/ customers’ requirements through effective communication and co-ordination with various internal departments.

 

·         Handle customer/ business partner’s feedback and complaints in a professional manner.

 

·         Implement and co-ordinate relevant business activities to increase the traffic flow at DP Bureau.

 

·         Support DP Information Group related marketing/sales initiatives, such as active participation in seminars/workshops/conferences.

 

·         Implement DP Bureau initiatives, especially in new product/service launches with speed and effectiveness.

 

·         Any other matters assigned.

·         Diploma and above equivalent

·         Minimum 2 year experience in a sales environment and/or sales operations role.

·         Prior knowledge in similar industry preferred

·         Strong communication/interpersonal skills; ability to work with a diverse team and influence/drive change across functional teams.

·         Possess operational maturity with strong and proven sales skills.

·         Strong service-orientation with critical thinking and problem-solving skills, ability to influence/convince, work in teams, resourceful, responsible, tenacious, independent, self-confident, high-energy, etc.

·         Self-motivated/driven, competitive, ambitious and tenacious about sales targets and who yearn to succeed as individuals and as part of a team -- people committed to creating change in their work.


Capable and effective – Disciplined, takes pride in delivering quality work in a fast-pace environment, able and ready to take a hands-on role in solving organizational challenges, customers problems and in making improvement.

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