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Sales Performance Manager - Sales Development & Training

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Human Resources
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19865 Requisition #
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What does it take to meet daunting challenges and shape solutions that pioneer industries and improve lives? At Experian, we are the trusted power behind data and the leading global information services company, providing everything from fraud and identity protection, to data analytics and credit scores. Our products help decision-making for consumers and businesses alike.

With operations stretching globally, Experian is 17,000 people strong, supporting clients and operations in more than 80 countries. Generating nearly $5 billion in revenue annually, Experian is primed for growth and searching for the most talented and innovative people to join our family and take us to new heights. 

The Senior Sales Performance Manager is an expert in the facilitation, design and execution of advanced sales training sessions, sales coaching, sales leadership, and sales productivity initiatives that support organizational targets for sales revenue and profitability. This position will support our Growth Channel Inside Sales organization based in Schaumburg, IL.

Essential Duties:
  • Prepares for and facilitates advanced sales training sessions to groups of sales professionals, sales managers, and senior sales leaders. 
  • Participates in the planning, development and testing of new and revised sales courses, programs and sales performance tools. 
  • Supports the execution and development of numerous sales productivity projects that support organizational targets and initiatives. 
  • Works within assigned areas providing sales support to Sales Managers and their teams. 
  • Conducts individual coaching sessions with Sales Managers to reinforce core selling skills and maximize sales team proficiency. 
  • Must be able to successfully prepare for and pass certification on 4-5 sales training programs during the first year of hire, and multiple programs per year thereafter.
  • Must be coachable and demonstrate an ability to modify personal behavior based on feedback. 
  • Occasionally provides mentoring and support for the ramping-up and training of other professional instructors. 
  • Once fully on-boarded, the Sales Performance Manager role will spend approximately 65% facilitating sessions, 25% on coaching and support, and 10% on program development.
Required Experience, Education, Knowledge & Capabilities:
  • 5+ years’ experience facilitating advanced sales training programs. 
  • 5+ years’ experience in outside, complex sales in the B2B market. 
  • Experience as a sales manager, regional or national sales manager with specific experience in coaching and sales performance. 
  • Bachelor’s Degree in related discipline, or equivalent combination of education and experience.
  • Facilitation certifications in sales training methodologies required; formal training or certification in performance coaching strongly desired. 
  • Curriculum design and program development experience highly desired, but not required. 
  • Candidate must be proactive, self-directed and thrive on working independently with little supervision. 
  • Must be articulate and skillful in leading sales planning sessions and driving business discussions with sales management. 
  • Must understand and incorporate adult learning techniques during facilitation to create an effective learning environment and bring content to life.
  • Must have the ability to learn new material quickly and certify on multiple sales programs each year.
  • Must have strong work ethic and be willing to work additional hours as needed to ensure project success and completion.
  • Must demonstrate a high level of integrity and accountability.
  • Strong organizational and effective time management skills required.
  • Must have strong written and verbal communication skills. 
  • Must be adept at creating rapport and building collaborative relationships. 
  • Must be able to prioritize, organize, manage multiple tasks and pay attention to detail. 
  • Strong computer skills, advanced knowledge of Microsoft Office and the ability to quickly learn new software programs. Experience with Adobe Acrobat preferred, but not required.

Benefits:
Working for a leading FTSE 50 global information services company is just one of the rewards of joining Experian. Our benefits package is designed to reward contribution and loyalty and to attract the kind of talented individuals who have their pick of employers. We offer a highly competitive package comprising:
• Competitive base salary
• Aggressive bonus plan
• Core benefits including: full medical, dental, vision, matching 401K and the opportunity to work with a global leader.

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