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SaaS Delivery Enablement Lead

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Customer Service
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181943 Requisition #
Thanks for your interest in the SaaS Delivery Enablement Lead position. Unfortunately this position has been closed but you can search our 596 open jobs by clicking here.
Requirements:
  • Strong background in service support and transition.
  • Experience of working within a support model designed to client SLA’s (e.g. ITIL v3)
  • Knowledge of SaaS market, products and related industry practices, concepts, tools and processes (e.g. DevOps)
  • Experience of working within a multi-region business and within a matrix management structure and open to cultural difference, and ability to work with a virtual team and a high number of stakeholders.
  • Excellent capacity to proactively transfer knowledge, train and mentor other resources in the company.
  • Excellent Communication and Influencing Skills.
  • Customer and output focused.
  • Strong oral and written communication skills
  • Knowledge project Management disciplines, experience of Project management role is a plus
  • Team work, flexibility, analytical and logic thinking approach
  • Ability to build and maintain solid long term relationships.
  • Excellent organisational and time management skills.
 
 
We offer:
  • Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & books
  • Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time
  • Social benefit package - life insurance, food vouchers, additional health insurance, corporate discounts, Multisport card, and a Share options scheme
  • Work-life balance - 25 days paid vacation and 3 additional paid days for participation in Social responsibility events

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