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Discover and participate in the inner workings of a Corporate Program Management Office (CPMO). This team leads the continuous improvement (leveraging six sigma methodology), Agile practices and transformation, onboard training, communication, change leadership, SharePoint platform (UX) enhancements and maintenance, project quality reviews and department metrics and dashboard creation/maintenance for the 50+ project and program coordinators/managers within this organization. As an intern for the CPMO, you will rotate through four different areas covering all aspects of a PMO, while performing the actual work products of each area.

Job Responsibilities

• Participate on the department Scrum team and make daily updates to Jira stories, sprints and MS Teams Kanban board. Schedule meetings and support team facilitation.
• Engage with software tools such as SharePoint, Confluence and Jira, making necessary updates; (e.g. create and update Jira stories, update FAQs and other documents in Confluence, and support the redesign of the SharePoint UX to better support Agile practices).
• Test new processes, artifacts and training material to identify gaps that require improvement. Recommend changes and participate in design, development and implementation.
• Review active projects using a defined set of quality standards and identify gaps, providing recommendations for improvement.
• Learn the current department metrics and dashboards while identifying opportunities for improvement and creating and testing new models. 

Working knowledge of project management tools and methodologies (Scrum is a plus)
• Good knowledge of computer systems and processes and PC desktop applications.
• Familiarity with team collaboration software tools, such as Confluence, MS Teams, Cisco Teams, Slack, etc.
• Good problem solving and analytical skills.
• Good attention to detail.
• Good organizational skills.
• Good client service orientation.
• Good oral and written communication skills.
• Good knowledge of Microsoft product suite (Word, Excel, PPT, etc.)

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