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Purpose of role

We are currently seeking an experienced and astute product management professional to lead the overall product strategy, innovation and growth of the core Experian consumer credit data used for batch and online credit solutions.

This position will be responsible for solutions across multiple industries and market segments within the financial services space. You'll be responsible for defining and executing product strategy, understanding market needs, creating customer-centric experiences, requirements and competitive analysis, new product development in an Agile framework, developing training and marketing programs for our products while leading cross functional teams as new initiatives launch to the market.

About you

• High level of intellect – incl. high IQ & EQ
• Drive to succeed
• Positive influencing ability
• Resilience
• Team spirit and leadership
• Executive presence
• Professional written and verbal communication skills

Key duties and responsibilities

• Collaborate with key stakeholders across business units, including sales, legal, compliance, infosec, marketing, operations, technology and engineering to ensure proper coordination and execution of Product roadmap.
• Develop and utilise insight into market needs across multiple segments in Experian’s target market to drive product innovation.
• Apply market intelligence and P&L analysis against product investments to establish priority and highest revenue opportunities; work with client, product and technology teams to develop and progress new product ideas through Voice of Client, Sales and Consulting, Innovation Jams, and Hackathons.
• Develop, plan and direct product strategies, including go to market activities, using a product management methodology. Product decisions will be based the Product Director's assessment of market needs and trends, client and consumer feedback, revenue potential, competitive analysis and internal resource capacity.
• Work cross-functionally with various Experian business units and product management teams to ensure products are positioned in alignment with other Experian capabilities and platforms.
• Cultivate external relationships with clients, third parties and consumers to drive product adoption.
• Partner closely with internal development teams in an Agile environment to manage priorities, drive or influence product roadmaps, including functional and non-functional requirements.
• Actively provide strong product and market expertise to Marketing, Sales and Client Services teams to help drive revenue growth in the Australian market.

Key results areas:

• Become a Trusted Advisor and go-to Subject Matter Expert for your Clients and internal stakeholders
• Contribute to a positive NPS
• Manage own performance and take responsibility for self-development in line with personal and Company objectives
• Champion Experian values
Knowledge

• Advanced knowledge of Financial Services industry (Underwriting/credit risk and Digital Marketing preferred) as well as strategy development - from analysis to recommendation.
• Excellent client-facing presentation skills required
• High sense of urgency and ability to work well in and navigate a matrix environment crucial to success
• Must have strong influencing skills and can interface with business, analytics, legal, compliance, systems and marketing teams
• Design Thinking, Lean Canvas, Pragmatic Marketing experience preferred
• Working knowledge of Agile (ideally advanced practitioner)
• Must demonstrate competency in developing strategies / tactics for product growth through product enhancements, implementation of sales strategies and channel development.

Experience

• 8 -10+ years of experience in product management and Agile
• 5+ years of experience managing a dynamic team
• Proven track record of driving product innovation that translates into revenue growth.

Qualifications

• Bachelor’s Degree minimum

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