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Outbound Sales Adviser - FTC

Sales & Business Development
188711 Requisition #
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You will be responsible for supporting the growth of the company by generating new customers. This will be done by making outbound (B2B) cold calls to promote and sell a wide range of Experian Business Express products to non – existing customers, through adopting a needs based selling approach and having the ability to identify additional revenue opportunities to increase customer penetration.

You will also be responsible for recording accurate outbound call history and customer response in full and ensure all call backs are completed on time.

Essential Duties and Responsibilities :
  • Responsible for building own database by cold calling businesses in the UK via our internal CRM system, by making a high volume of outbound calls to potential candidates and bypassing gate keepers
  • Accountable for achieving weekly and monthly sales KPI’s, including call stats, in line with the overall business objectives
  • Understand customer’s needs through open conversation and active listening
  • Successfully handle objections whilst remaining professional and polite
  • Ensure compliance throughout the sales process is adhered too and that excellent customer service is delivered at all times in line with FCA Regulations by completing QA score card 
  • Actively contribute to a culture where the fair treatment of customers is at the heart of the Experian business.  Take personal responsibility to ensure that you adhere to all regulatory requirements apply appropriate controls in the interests of our customers
Knowledge, Experience & Qualifications 
  • Previous experience in an outbound cold calling sales role with proven track record of sales success
  • Ability to approach a new prospect with a professional, open and meaningful proposition
  • Must have a positive, tenacious approach in seeking out new Customers
  • Ability and desire to sell in a consultative style
  • A high degree of self-motivation, ambition and a real drive to succeed 
  • Good level of numeracy and literacy

What’s on offer


We offer an attractive base salary, commission structure and a competitive reward package and actively encourage the expression of ideas and opinions. It’s all about you developing your role and making it your own. Our business offers a breadth of learning activities and programmes so it’s up to you to take the initiative and decide which skills you would like to improve or acquire.


Our diverse workforce is part of the reason for our success. We want everyone to succeed, irrespective of their gender, ethnicity, sexuality, experience, physical ability, age or thinking style. Our talent strategy reflects our commitment to searching the globe for the very best candidates so that we can innovate and deliver the needs of our increasingly diverse clients and consumers. Our progressive policies, such as flexible working hours, ensure that our employees can flourish no matter what their individual circumstance.


On top of your base salary, we offer:

  • Performance related bonus scheme
  • A car allowance/scheme
  • 25 days' annual leave (plus the ability to purchase 5 additional days)
  • Generous contributory pension
  • Opportunity to buy shares with the company share-save scheme
  • Life assurance
  • Medical and Dental cover
  • Retail discount schemes
  • 3 Community involvement days per annum 

We also work with our colleagues to understand their long term career aspirations to ensure they have the career development and growth they need to achieve these goals. Through personalised career objectives and performance plans, we open up conversations on progression whether this is achieved through mentoring and coaching or classroom learning environments, we offer rewarding ways in which to learn.



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New Ollerton, England, United Kingdom

📁 Sales & Business Development

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