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File Transfer Analyst I

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Customer Service
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189743 Requisition #
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Provide batch project support services in both IBM Mainframe and Web based environments.  Manage project lifecycle steps including but not limited to, Order management, file transfers, billing, intermediate processing , external file transmissions while partnering with both internal and external groups to ensure standards and client expectations are met.

• Process project steps that may include

o Order initiation and  updates

o Billing and inquiry logging

o File Transfer mailbox setup and maintenance

o Front end processing

o File Transmissions

o Order management

o Billing and logging

• Collaborate with internal and external groups to define process requirements for project.

• May Enter JCL/program parameters to start production process or equivalent actions dependent on computing environment used.

• Monitor accuracy and completeness of all assigned jobs.

• Communicate status with team members, end users and clients within client expectations.

• Ensures production deadlines are met to satisfy customer requests.

• Verifies the accuracy of completed project information.

• Support implementation and testing of automation and process improvements.

• May participate and provide input to the design and testing phases of new projects

• 1 - 3 years related computer experience required

• Knowledge of TSO/ISPF, IBM Mainframe

• Detail oriented and strong analytical skills required.

• Good problem solving skills and abilities.

• Project Management skills and deadline oriented preferred

• Ability to prioritize, organize, and plan workloads.

• Ability to work independently and in a team environment.

• Experience working with both internal and external customers.

• Knowledge of consumer credit policies, procedures and regulations highly preferred

• Knowledge of Experian products and systems preferred.

• Bachelor Degree in Computer Science, Information Systems, or M.I.S.; or equivalent experience preferred

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