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Customer Service
191670 Requisition #
Thanks for your interest in the Director of Client Solution Engineering - Fraud & Identity Solutions position. Unfortunately this position has been closed but you can search our 613 open jobs by clicking here.

As a successful leader of this team, you should possess the following skills and aptitude:
• Demonstrated leadership success in a similar role (Sales, Sales Engineering, Account Management, Client Success)
• Demonstrated capability to develop strong relationships with client executives and client teams that uses Experian software
• Solid understanding of Experian’s Fraud and Identity capabilities. Ideally would also have working knowledge of analytics, decisioning and attribute management solutions.
• Demonstrated ability to be a valued and consultative partner with our clients
• Can proactively coordinate and consolidate client feedback with internal teams (Delivery, Development, Go-to-Market, Product Management, and Global Software) as appropriate to ensure that we are meeting and exceeding client requirements.
• Demonstrated ability to lead a team that will maintain and grow current revenue streams through renewals, enhancements, cross-sell activities
• Be able to proactively coordinate and facilitate Experian communications with clients (i.e., upgrades, new releases, Security initiatives, etc.)
• Positively represent the company in a professional manner always

Specific Qualifications for this position include:

• BS / BA Degree required, MBA preferred
• Minimum of 5-10 years successful software support, account management or similar experience. Previous managerial experience highly preferred.
• Sufficient knowledge of technology to understand technical architecture and systems integrations plans and discussions
• Ability to work in fast-paced, deadline-oriented, growing public company with high expectations
• Ability to influence and lead matrix teams
• Self-starter with ability to think strategically and respond tactically
• Passion for driving financial results and ensuring client satisfaction
• Excellent written and verbal communication skills
• Outstanding collaboration, organizational, analytical and planning skills
• Strong work standards, impeccable integrity and ethics
• Willingness to travel (20-40%)
• Location TBD, but near a major Experian office is preferred (Costa Mesa, Schaumburg, Allen, Wilmington, Phoenix/Scottsdale & Atlanta)

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