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Customer Service
202643 Requisition #
Thanks for your interest in the Collection Officer position. Unfortunately this position has been closed but you can search our 387 open jobs by clicking here.
Scope of Responsibilities
  • Negotiate, Manage, and ensure acceptable number of calls per day
  • Apply negotiation tactics to ensure successful collection of debts
  • Recommend and initiate appropriate course of action on any errant cases
  • Update the collection system immediately on all collection activities undertaken for cases assigned
  • Generate reminders
  • Any other matters assigned tasks

Skills & Experience

  • Fluent in English and Mandarin spoken and written
  • Experience in a Collection role
  • Ability to consistently demonstrate deep personal drive and accountability for great performance and results delivery
  • Be outcome and target focused
  • Ensuring maximum contribution to a positive working culture.
  • Knowledge – Demonstrated operations improvement and process implementation experience

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