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Experian Careers Job Search
Customer Service
186391 Requisition #
Thanks for your interest in the Client Technical Analyst position. Unfortunately this position has been closed but you can search our 584 open jobs by clicking here.
Education & Experience:

• An associates or bachelor’s degree is preferred. Knowledge of finance or accounting is a plus.
• Knowledge of browser troubleshooting and settings is a plus
• 4-6 years of experience in a financial analyst, customer service or implementation/enrollment type role is preferred

Equivalent combination of education and experience will be considered.

Special Skills and Knowledge:

• Excellent communication skills with ability to speak clearly with technical as well as non-technical clients is critical
• Ability to work in a fast paced multi product support environment
• Safeguarding sensitive patient health information (PHI) through HIPAA rules and regulations and PCI compliance measures related to collecting patient payments
• Basic understanding of the revenue cycle within a healthcare environment is a plus
• Familiarity with ERA, 835 & CSV remittance files and how they work a plus
• Highly analytical, intensive research and reconciliation skills required (matching patient revenue to what is posting to bank accounts, settlement dates/batches)
• Supporting products running on standalone and integrated platforms
• Basic pc and browser troubleshooting also a plus
• Strong working knowledge of Sales Force CRM platform especially case management is a plus.

Experian is an Equal Opportunity Employer. Anyone needing accommodation to complete the interview process should notify the talent acquisition partner. The word "Experian" is a registered trademark in the EU and other countries and is owned by Experian Ltd. and/or its associated companies.

EOE including Disability/Veterans

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