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Customer Service
189295 Requisition #
Thanks for your interest in the Application Support Director position. Unfortunately this position has been closed but you can search our 627 open jobs by clicking here.
• Bachelor’s degree is required
• Strong knowledge of software applications and solutions
• Strong working knowledge of overall business management principles
• Experience leading software support teams
• Strong leadership skills including strategic planning
• Maintains a strong sense of urgency and drive for results, and a genuine passion for excellence, high leadership, strong motivation and effective team building with aim for high performance.
• Strong working knowledge of multiple computing platforms and platform specific tools
• Excellent communication skills (verbal, written, presentation and negotiation)
• Strong planning, organizational skills and prioritization skills
• Working knowledge of Human Resource policies and procedures
• Able to work hand-in-hand with DA Global Delivery, Regional Delivery and customers as appropriate to establish best practices for support
• 8+ years’ work experience in software support role
• 5+ years’ work experience in managing and leading technical teams
• Excellent communicator in both verbal and written forms
• Experience in communicating complex and difficult messages to a wide array of audiences including senior stakeholders

Technical Skills:
• Solid understanding of software applications, support tools and practices

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