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API Support Engineer

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Information Technology & Systems
Thank you for your interest in the API Support Engineer position. We have now moved to a new career site, so please click here to search this and other new opportunities.

What your background looks like

  • 3 years Client/Customer service experience in a Corporate Environment
  • 3 years IT Operations/Support experience in Apigee Edge Cloud and On Premises platforms
  • ITIL Certified (Preferable)
  • Intermediate Network Knowledge
  • Intermediate DataPower Knowledge
  • Intermediate Openshift/PaaS Knowledge
  • Intermediate Firewall/WAF Knowledge
  • Experience working with AWS 
  • 3 years experience working with REST APIs and security mechanisms such as OAuth and authorization headers
  • Apigee API Engineer Certified (Preferable)
  • Cloud Architect/Engineer on Apigee (Hybrid) (Preferable)
  • Cloud Architect/Engineer on Apigee (Private Cloud) (Preferable)
  • Developing APIs with Google Cloud's Apigee API Platform (Preferable)
  • Full command of English language (oral and written)
  • Proven documentation skills (Technical writing a plus)
  • Strong verbal and oral communication skills as the role requires working with internal and external Experian clients.
  • Strong people/soft skills and proven ability to network
  • Ability to innovate and drive automation 
  • Ability to work independently and manage workload with minimal supervision 
  • Ability to manage multiple competing priorities, and work effectively in a fast-paced, collaborative environment.  
  • Ability and willingness to quickly adapt to change/new strategies within a very short turnaround.
  • Avid and fast learner able to keep up with the latest platforms, technology tools and marketing solutions through partnerships.
  • Proven previous job stability, including maintaining long-term work relationships with former employers
  • Must be able to clear the company’s pre-employment screening

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

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